退款政策
Return and Exchange
Items can be returned only within 14 days of the shipping date and exchanged within 30 days of the shipping date.
All sale and discounted items are final sale.
To be eligible for a return/exchange, the item must be in the same condition that you received it:
- Items must not be washed, worn or damaged.
- All original tags must be properly attached.
- A valid receipt must be presented.
Shipping fees are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To initiate a return/exchange please contact us at marklien.info@gmail.com.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return/exchange.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SALE
All merchandize reduced by 50% or more is a Final Sale. No refunds/No exchange.
Seasonal items (Snowsuits, jacket, hats, balaclavas and etc.) are Final Sale.